Swastik Store - Premium Spiritual Products

This policy explains what personal information Swastik Store LLP collects when you buy from swastikstore.co, how we use it, and who we share it with. We sell physical goods — hand-painted crystal idols and decor — and we only collect what we need to take payment and deliver your order.

Information We Collect

We collect the following when you place an order or contact us:

Order and delivery details: your name, mobile number, email address if you give one, and the shipping address you enter at checkout
Basic usage data about how the website is used, which helps us fix problems and improve the store
Cookies and similar technologies needed for the site to work, including keeping the items in your cart between visits

How We Use Your Information

We use this information only to run the shop:

To process your payment, pack and ship your order, and keep you updated about its delivery
To answer your questions on WhatsApp, phone or email, and to handle returns or replacements
To improve the website and our products
To meet our legal and tax obligations and to resolve disputes

Sharing Your Information

We share your details only with the partners needed to complete your order: Razorpay, which processes online payments (we never see or store your full card, UPI or bank details), and the courier that delivers your parcel, which receives your name, address and phone number. We do not sell your personal information, and we do not share it for advertising.

Data Protection

The site is served over HTTPS and card payments are handled entirely by Razorpay, a PCI-DSS compliant payment gateway. We keep order records only as long as needed to fulfil the order and meet our tax and accounting obligations. No security measure is perfect, but we take reasonable steps to protect what you give us.

Your Rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it once we no longer need it for legal or accounting reasons. Write to support@swastikstore.co and we will respond within 30 days.

Contact Us

For any question about this policy or your personal information, contact us at:

Address:
708, Shanti Dazzle,
Scheme no. 140,
Piplyahana,
Indore - 452016

Email: support@swastikstore.co